10 Actual Maintenance Complaints and Resolutions From an Australian Airline

 

Complaint 1:

Problem Logged by Flight Staff: Left inside main tire almost needs replacement.
Response by Engineering: Almost replaced left inside main tire.

Complaint 2:

Problem Logged by Flight Staff: Test flight OK, except auto-land very rough.
Response by Engineering: Auto-land not installed on this aircraft.

Complaint 3:

Problem Logged by Flight Staff: Something loose in cockpit.
Response by Engineering: Something tightened in cockpit.




Complaint 4:

Problem Logged by Flight Staff: Dead bugs on windshield.
Response by Engineering: Live bugs on back-order.

Complaint 5:

Problem Logged by Flight Staff: Autopilot in altitude-hold mode produces a 200 feet per minute descent.
Response by Engineering: Cannot reproduce problem on ground.

Complaint 6:

Problem Logged by Flight Staff: Evidence of leak on right main landing gear.
Response by Engineering: Evidence removed.




Complaint 7:

Problem Logged by Flight Staff: DME volume unbelievably loud.
Response by Engineering: DME volume set to more believable level.

Complaint 8:

Problem Logged by Flight Staff: Friction locks cause throttle levers to stick.
Response by Engineering: That’s what they’re there for.

Complaint 9:

Problem Logged by Flight Staff: IFF inoperative.
Response by Engineering: FF always inoperative in OFF mode.

Complaint 10:

Problem Logged by Flight Staff: Number 3 engine missing.
Response by Engineering: Engine found on right wing after brief search.